Privacy Policy

Privacy Policy

Introduction

Welcome to https://in-home-aide-for-elderly-laredo-texas.primarycareaid.com (referred to as “In-home aide for elderly Laredo Texas,” “we,” or “our” in this Privacy Policy). We are committed to protecting your privacy and ensuring the security of your personal data. This policy explains our practices regarding the collection, use, and disclosure of information from users visiting our website, utilizing our applications, and interacting with our services.

Scope

This privacy policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online forms, and any other digital services provided by us. It is important to note that this policy does not extend to external links or third-party platforms accessed from our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines the ways in which your personal data is processed when:

  • You sign up as an authorized user for our services.
  • You visit our website or use our online applications.
  • We communicate with you via email, phone, text messages, or other channels.

Personal Data Collection

We collect several types of personal information to enhance your experience and provide personalized services:

  • Account Information: This includes usernames, passwords, and contact details used for account creation.
  • Payment Information: We process data related to payment methods you use to purchase our services or products.
  • Financial Information: Details about your financial status, if voluntarily provided for specific transactions.
  • Purchase Information: Records of your purchases, including transaction history and order details.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and device IDs.
  • Location Data: Information about your physical location, obtained through GPS or other tracking technologies (with your consent).
  • Feedback and Reviews: Personal insights, comments, and ratings you share with us.
  • Social Media Information: Data from social media platforms when you choose to connect our services with your social media accounts.
  • Product Information: Details about products you show interest in or purchase through our platform.

We collect this data through direct user input, tracking technologies, and third-party sources who assist us in delivering services.

Cookies Policy

Cookies are small text files stored on your browser to enhance your browsing experience. We use cookies for various purposes:

  • Strictly Necessary: These ensure the basic functions of our website, like login sessions.
  • Preferences: Cookies store user preferences and settings.
  • Analytics: They help us analyze traffic and understand user behavior to improve our services.

You have control over non-essential cookies through our Cookie Manager, where you can manage your cookie preferences.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the retention period expires or when the purpose is achieved, we securely delete or anonymize your data.

Security Measures

We have implemented robust security protocols to safeguard your personal information:

  • Encryption: We use encryption for data in transit and at rest to protect sensitive information.
  • Secure Third-Party Processing: We engage trusted third parties to process data on our behalf, ensuring they adhere to strict privacy standards.

Children’s Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect personal data from children, and any such information will be deleted upon discovery.

Your Data Rights (Subject to Local Laws)

Depending on your location, you have certain rights regarding your personal data:

  • Access and Rectification: You can request access to the personal data we hold about you and ask for corrections if it is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): In some jurisdictions, you may request the deletion of your data under specific circumstances.
  • Restriction of Processing: You have the right to limit how we use your data in certain situations.
  • Data Portability: This allows you to receive a copy of your personal data in a structured format.
  • Objection and Non-Discrimination: You can object to processing based on legitimate interests, and we will respect this right while ensuring compliance with legal requirements.

To exercise these rights or for data-related inquiries, please contact our Data Protection Officer at the email address provided below.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

Contact Information

For any questions regarding privacy, data protection, or to exercise your rights, please contact us:

Email: [email protected]
Address: In-home aide for elderly Laredo Texas, Data Protection Team, [Street Address], [City, State, ZIP Code]